FAQ (Frequently Ask Questions)

Who are MANEENUT ELECTRONICS?

 

We are a company that deals and provides high quality, Kids Toys, fairly used mobile phones, iPads, desktops and laptops at competitive prices. At MANEENUT ELECTRONICS you will be able to buy General electronic products like, second hand phones, iPads, desktops and second hand laptops, etc.
Our products are in pristine condition and 'like new'! Because we have over 25 years’ experience in the Telecommunications industry among others, we know exactly what our customers’ needs are, so we can offer the best affordable Electronic products on the market.

Do you only sell phones?

 

No! We currently sell phones, iPads, Desktops and laptops among other things. Over the coming months we will also be adding more stock so make sure you keep checking back to see what we have.

What does the phone/iPad/laptop come with?

 

With every order we will also send you: All necessary accessories, USB Charger Cable (If you've bought an Apple product this will be a genuine Apple Lightning cable) Sim tool (If the handset requires one) ear phones and your phone, iPad or laptop will be packed in it’s original box plus a 12 Months Warranty with no extra charges.

How long does delivery take?

 

As we use FREE next day delivery* couriers, we can guarantee all international orders takes a maximum of 7 days to get to the buyer's address.

What countries do you ship to?

 

 We ship to every country in the world that has DHL courier service.

How do I return a handset, iPad or laptop?

 

You are entitled to change your mind and ask for a refund within 14 days of receipt of your order. The product must be in the original condition in which it was sent and must include an invoice or any paperwork sent with the item. We will refund the purchase price. All gadgets come with a return tracked pre-paid label in the box, please use this to return the gadget.

☞ All gadgets come with a return tracked pre-paid label in the box, please use this to return the gadget.
☞ We track our phones with the IMEI number and this will be checked in the event of a return to ensure it is the original phone sent that has been returned.
☞ Please allow 5 working days for us to receive your phone and process your refund.
☞ We cannot issue replacements until the original phone, iPad, desktop or laptop has been received back by us. 
☞ If the order has progressed past the ‘dispatch’ stage, the Customer will need to wait until the item has been received and then complete the return process that is covered by the product warranty.
Please send all returns to:

MANEENUT ELECTRONICS
54 Soi Sukhumvit 21, Khlong Toei Nuea, Watthana, Bangkok 10110


Returns - Important info for iOS7 or later users

In the event that you need to return to us an iPhone device, an iOS7 or later version, you will need to ensure that your iCloud account is no longer linked to the handset in order to receive a refund or replacement. 

I have a problem with my phone/laptop/iPad, what should I do?

 

We are so confident you will be happy with your product from us that if a product is found to be faulty or defective within 12 Months of purchase we will offer a free repair or replacement. The returns policy will only cover manufacturer faults and does not cover the following:

           ☞ Damage caused by liquid
           ☞ Intentional damage
           ☞ Damage caused by dropping the product or intentional mistreatment
           ☞ Damage caused by attempting to repair or adapt the device by yourself or a third party
           ☞ Improper use of accessories
           ☞ Faults or damage that may arise due to normal wear and tear – e.g scratches to touchscreen.
           ☞ Acceptable Battery life depletion.
           ☞ Any handset that has been Jailbroken or rooted after sale.
In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help.

WHY BUY FROM US?

We only sell GOOD AS NEW original factory unlocked global versions of phones, iPads and laptops that can be used on any network carrier in the world at unbeatable prices. They all come in their original boxes with all accessories.
We also offer/sell brand new products like SMART TVs, TV FIRE STICKS, MULTI-PURPOSE MEMORY CARDS AND EXTERNAL HARD DRIVES.
      ADDRESS:
Main Office: 54 Soi Sukhumvit 21, Khlong Toei Nuea, Watthana, Bangkok 10110

Email & Contact:
- maneenutelectronics@gmail.com
Contact & WhatsApp #: +66 93 420 1436

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